Service Manager

About the Role

We’re looking for a Service Manager to lead our electrical service team. In this role, you’ll oversee day-to-day operations, support team development, and ensure projects are delivered safely, on time, and to a high standard.

This is a great opportunity for someone who enjoys leading teams, building strong customer relationships, and driving business growth.

What You’ll Do

• Lead and support both office and field service team members
• Handle all aspects of team management including hiring, training, coaching, and performance management
• Oversee multiple projects at once, ensuring financial goals and quality standards are met
• Ensure safe work practices, efficient scheduling, and high-quality work across the team
• Review project quotes and progress to identify issues and ensure specifications are met
• Help grow the electrical service business through new and existing customer relationships
• Build and maintain strong relationships with customers and internal teams
• Recommend and sell electrical service solutions and upgrades
• Ensure proper permits are filed for service work
• Partner with accounting to support timely billing and collections

What We’re Looking For

• Proven experience in selling and managing electrical service projects through completion
• Strong leadership skills with the ability to work effectively with employees at all levels and customers
• Financial management experience, including estimating and managing project budgets
• Strong organization and planning skills
• Comfortable using Microsoft Office and learning industry-related software
• Valid driver’s license with a good driving record

About Us

Thompson Solutions Group is an employee-owned company providing electrical, mechanical, automation, and technology solutions across the Midwest. We focus on delivering high-quality work, building strong customer relationships, and creating opportunities for our team to grow.

Why Join Us

• Employee-owned company (ESOP)
• Competitive pay and benefits
• Team-focused, supportive work environment